Business Development

The Basics of How to improve Customer Service?

How hard can it be to give good customer service? I don’t think that’s an unreasonable question. So, why do some people and organisations fail so badly? And, why do we keep letting them get away with things? When you consider how important service is to retention and profits, it’s amazing how badly some large well-known companies get it wrong. Check out our blog for more.

How to Create Certainty in an Uncertain world

Uncertainty is the new norm. There is a feeling of uncertainty all around us. We live in uncertain times. The key question is what to do about it. Do you bury your head in the sand and moan woe is me? Or, do you control what you can control and take positive action? In this article, we look at a few of the things you can do to influence growth for you and for your business.

How to Buy a Good Marketing List

How to buy a good marketing list for your lead generation? That’s a question our clients often ask us. The reason is simple. If you get it wrong, it could seriously derail your marketing efforts. So, what are the main criteria to consider? And, what aspects should you look at when evaluating which companies and contacts to target? Read our blog and watch our video for the main things to consider when making the decision.

How Fast do you have to Respond to Inbound Inquiries?

Sales are the lifeblood of all businesses. And, if prospective customers come to you as opposed to you having to search for them, it’s good news not least since inbound enquiries represent your lowest cost of acquisition. But, if your business is fortunate enough to receive a steady stream of opportunities knocking on your door, how fast do you have to respond to inbound enquiries? Check out our video oand blog for ways to ensure that you don’t miss opportunities.

8 Success Hacks for Telemarketing Lead Generation

Telemarketing is hard enough without failing due to poor technique and approaches. So we’ve compiled 8 success hacks for telemarketing lead generation success. See how you compare in terms of your preparation and readiness to undertake a successful lead generation campaign using telemarketing.

Database Marketing is Sexy & you Know it

Analysis, target market segmentation and audience profiling are crucial tools in your fight for market share and more business. You might not believe that data is fun or sexy but what it provides in terms of insight may be the difference between success and failure of your marketing efforts. Read our blog for more information.

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